Privacy policy

Who we are

Azrak Assembly is a furniture assembly business based in Mississauga, Ontario. The owner is responsible for the personal information we hold. This policy explains what we collect, why, who else handles it and what you can do about it. It follows the principles of PIPEDA, Canada's privacy law for businesses.

What we collect

When you ask for a quote on this website, the form sends us:

• your name and phone number, and your email address if you give it
• your city, what needs assembling or installing (including any product links) and how many items
• your preferred date and time, and how you heard about us
• the language of the page you used, so we can reply in it

When you call, email or message us on WhatsApp, we receive your phone number or email address and whatever you choose to send, such as photos of the items. When you book a job, we also need the address where the work will be done.

We ask only for what we need to give you a price and do the work.

Browsing this website

This website does not use cookies, analytics, advertising or tracking. It does not load anything from other websites while you browse: its fonts, images and scripts all come from this site.

Like any website, it is delivered by a hosting company, Render. Render's servers receive technical details such as your IP address and browser type, in order to deliver the pages and keep the service secure. Links to WhatsApp, Google Maps and other sites take you to those sites, which have their own privacy policies.

Why we use it

We use your information only to reply to your request, give you a price, arrange and carry out the work, and contact you about your booking. We do not sell it, rent it or use it for marketing, and we do not add you to any mailing list.

Your consent

By sending the form, calling, emailing or messaging us, you agree to us using your information for these purposes. You can withdraw your consent at any time by telling us. We will then stop using it, although we may not be able to give you a price or do the job without it.

Who else handles it

We share your information only with the services below, which handle it for us, or when the law requires it.

• Web3Forms, run by Web3Creative in India, delivers the quote form to our email. It says it does not store form submissions, that its servers are in the United States, and that it deletes its server logs every two months.
• Gmail, from Google, holds our email, including quote requests.
• WhatsApp, from Meta, handles the messages you send us there, under its own terms.
• Render hosts this website.

Some of these services are outside Canada, mostly in the United States, so your information may be processed there and be subject to the laws of that country.

How long we keep it

We keep quote requests and messages only as long as we need them to reply to you and do the work. If we do a job for you, we keep its records for as long as tax law requires. Then we delete them.

How we protect it

We keep your information in our email and on our phone, take reasonable steps to protect it, and let only the people who handle your request or do the work see it.

Your rights

You can ask to see the personal information we hold about you, to correct it, or to delete it, by emailing [email protected]. We will reply within 30 days. If you are not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

If we change this policy, we will update this page and the date at the top.